Blog: Clauses

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Governing Services Agreement (GSA)

Companies that provide services over the internet can benefit from having a document in place to educate their users and help protect them from liability. A Governing Services Agreement (GSA) is the perfect place to do this. This article will explain what a Governing Services Agreement is, whether you need one,...

"What Information Do We Collect" Clause

Any business that collects consumers' personal information should have a comprehensive and clearly written Privacy Policy available on its website and apps. Your Privacy Policy should contain a few essential clauses, including sections about how you collect information, what you do with the information you collect, and a "what information do...

Subscriptions, Auto-Renewals, and Payments Clauses

Subscriptions, auto-renewals, and payments clauses in a Terms and Conditions agreement or other user agreement all contain essential information that any business that takes payments online or provides any kind of service that will automatically charge a customer's account on a regular basis needs to share with its users. Whether your...

"What Are Your Privacy Rights" Clause

A Privacy Policy aims to inform users of their rights in relation to the collection of their personal data, and how those rights can be exercised. To achieve this, your Privacy Policy should provide a clear summary of how you collect users' personal data, what you do with the personal data...

User-Generated Content Clause

User-generated content forms the basis of many online businesses today. For the most obvious examples of this, consider Twitter, Facebook and Instagram. User-generated content is central to these services and the user experience they deliver. If your website or app publishes user-generated content, it's important to set out the rules and...

Conditions of Return/Customer Requirements Clauses

If you've ever tried to return a product or get a refund, you know how important it is that companies clearly lay out the requirements to get your money back. This information should be disclosed within a conditions of return and/or customer requirements clause. A clause like this is important for...