Blog - Page 9

Legal articles in easy to understand language.

Metadata Matters: Why Redacting Visible Text Isn't Enough to Comply with Privacy Laws

Privacy laws require organizations to take steps to protect personal data, including redacting certain information when sharing personal data with third parties or responding to Data Subject Access Requests (DSARs). Regulators and courts are increasingly attentive to the risks posed by hidden metadata. Under the GDPR, for example, supervisory authorities stress...

Pricing Mistakes on Your Website: Can You Cancel an Order?

In the vast and competitive world of ecommerce, prices can fluctuate rapidly and automated systems handle thousands of transactions a day. Because of this, it's inevitable that a pricing error may end up on your website at some point. Imagine listing a high-end electronic device for $99 instead of $2999...

The Fine Print of AI Terms of Service: What Most Businesses Miss

AI platforms are helpful for content creation, coding, product development, and numerous other tasks. However, many people don't actually read the Terms of Service for common AI platforms, and just click "Accept". This exposes your business to legal and operational risks, as there are clauses that could affect important issues including...

Can You Legally Refuse a Customer's Order? Understanding Offer, Acceptance, and Contract Formation Online

Online sales move fast. In a matter of seconds, online shoppers can add items to their cart and check out. While making sales is obviously a good thing, the fast nature of ecommerce can leave businesses wondering about their rights when it comes to accepting or rejecting orders. Can you...

B2C vs B2B Sales: How Your Purchase Terms Should Change Depending on the Buyer

Getting your purchase terms right is important, as mistakes can cost you money, lead to litigation, or disrupt your business operations. Selling to customers or to other businesses has a big impact on what your terms should be, particularly in relation to legal duties, warranties, cancellations, and other clauses. Appropriate terms also...

Export Controls and Encryption: Hidden Compliance Risks in Software Licensing

If your software uses cryptographic tools such as encryption, you may be required to comply with U.S. export requirements. This article covers common cryptographic functions in software, U.S. export regulations on software that uses cryptographic tools, and potential compliance risks, and includes a step-by-step guide to managing those risks. How Software Uses...