Blog - Page 8
Legal articles in easy to understand language.
Identity Verification Standards Under GDPR vs. CCPA/CPRA
If your business collects customer data, you're probably familiar with data subject (customer) requests. They often run along the lines of "I want to see the data you hold on me," or "I want you to delete everything you have on me." These requests are common, and it's your job to...
Choosing a Redaction Tool: Legal Requirements, Features to Demand, and Pitfalls to Avoid
Data privacy breaches can cost companies millions of dollars and erode customer trust overnight. Because of this, redaction has become a non-negotiable practice for businesses. Using a redaction tool helps you ensure that personal data, trade secrets, and confidential details stay permanently hidden. But not all redaction software is built equally....
Building a Redaction Policy: What Every Company Should Document Before Processing Requests
When an employee, customer, or regulator asks your company for information, how you respond can have serious legal and reputational consequences. Whether it's a Data Subject Access Request (DSAR) under privacy laws, an eDiscovery process in litigation, or an HR audit, your organization may need to share documents that contain...
Data Redaction Under GDPR: What Must Be Hidden Before You Respond to a DSAR
If you are subject to the European Union's (EU) General Data Privacy Regulation (GDPR), you will need to fulfill Data Subject Access Requests (DSARs). Certain personal data must be redacted before responding to DSARs. This legal and operational guide explains what the GDPR is and who it applies to, how DSARs...
Metadata Matters: Why Redacting Visible Text Isn't Enough to Comply with Privacy Laws
Privacy laws require organizations to take steps to protect personal data, including redacting certain information when sharing personal data with third parties or responding to Data Subject Access Requests (DSARs). Regulators and courts are increasingly attentive to the risks posed by hidden metadata. Under the GDPR, for example, supervisory authorities stress...
Pricing Mistakes on Your Website: Can You Cancel an Order?
In the vast and competitive world of ecommerce, prices can fluctuate rapidly and automated systems handle thousands of transactions a day. Because of this, it's inevitable that a pricing error may end up on your website at some point. Imagine listing a high-end electronic device for $99 instead of $2999...