Last updated on 07 November 2021 by Sara Pegarella (Law school graduate, B.A. in English/Writing. In-house writer)
Looking for a Warranty Disclaimer Template? Our Warranty Disclaimer template will help you get started with creating a disclaimer. This template is free to download and use.
A Warranty Disclaimer is where you let your customers know the specific and exact terms of your warranty, such as:
What to include in your warranty really depends on your business and what kind of products you sell.
Here are some of the most common and useful sections that are standard to most warranties. They're a good place to start when putting together your own warranty terms.
The first section of your warranty should include what it covers. For example, note that the warranty:
The second section of your warranty should include what you, as a company, will do to correct the problems faced by a customer for products that are still under warranty.
Depending on your business model and what you’d like to include, this section can have any of the following or some different remedy:
The third section of your warranty needs to mention how long the warranty coverage lasts. This will be how many days/years a customer has protection under the warranty.
This section depends on the goods you’re selling and what coverage you want to offer. You may have one flat warranty period (everything gets a 2-year warranty). Or, you may have multiple categories of products that need different periods of coverage. If you have multiple categories, mention the list of products and what warranty period exists for each.
An example can be:
The Warranty Period for Physical Goods purchased from My Company is 180 days from the date of purchase.
You can also address the warranty status of products that have been repaired under warranty. Does a new coverage period begin after the repaired product has shipped, or does the repaired product go back under the original coverage period.
The fourth section of your warranty can include conditions which are not covered by your company, such as:
The last section of your warranty should include information about how a customer can contact you to get service for the products and what conditions must be met during the process. This can include things like:
Depending on your country, states laws might affect what you write in the warranty.
US businesses include a Consumer Protection section in their warranty disclaimers:
Some states do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state to state.
If you sell products and are looking for a Return and Refund Policy, read our Sample Return Policy For Ecommerce Stores article.
This template available for download, for free, includes these sections:
This article is not a substitute for professional legal advice. This article does not create an attorney-client relationship, nor is it a solicitation to offer legal advice.
07 November 2021