21 July 2020
Why is a Privacy Policy mandatory by law while a Terms and Conditions or a Terms of Use agreement is not?
Before we answer this question, let's define what a Privacy Policy is:
Privacy Policies are where you disclose your practices when it comes to your collection, use and handling of the personal data of your users. They provide information and transparency.
Privacy Policy agreements are mandatory if you're collecting data that can be used to identify an individual because this data is legally protected by a number of important laws around the world that require a Privacy Policy in such cases.
What kind of personal data is personal enough to identify an individual? There's a lot that can fall into that category, and here are just a few examples:
Anonymous data (that doesn't include personal data) can also be classified as "personally identifiable information" if used in connection with another type of data that can result in identifying an individual. For example, some types of IP addresses are legally protected personal information under modern privacy laws.
*Editor's note: The video above has outdated content regarding EU laws. The article content is updated as of July 16, 2019. We apologize for any inconvenience this may cause.
There are privacy laws in countries all around the world. Here are a few of the ones that have the farthest reach and widest impact on businesses all over the world.
There are two main reasons why you need a Privacy Policy:
✓ They're legally required: Privacy Policies are legally required by global privacy laws if you collect or use personal information.
✓ Consumers expect to see them: Place your Privacy Policy link in your website footer, and anywhere else where you request personal information.
Excerpt from TermsFeed Testimonials:
"I needed an updated Privacy Policy for my website with GDPR coming up. I didn't want to try and write one myself, so TermsFeed was really helpful. I figured it was worth the cost for me, even though I'm a small fry and don't have a big business. Thanks for making it easy."
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Generated a Privacy Policy
Generate a Privacy Policy, 2021 up-to-date, for your business (web, mobile and others) with the Privacy Policy Generator from TermsFeed.
There are several laws, including federal and state laws, that have provisions on data privacy. The FTC (Federal Trade Commission) regulates data protection for all consumers in the USA, and the following laws all have privacy implications:
The Consumer Federation of California's Education Foundation makes it clear that under CalOPPA, any operator of a commercial website or online service that collects personally identifiable information through the internet about individual consumers residing in California must have a Privacy Policy on its website:
Beginning on January 1, 2020, the CCPA will affect what certain businesses that reach California residents will have to disclose in their Privacy Policies. Transparency is key here, as is granting extra rights to users when it comes to controlling what happens with their personal information.
Under the CCPA, a business must disclose what types of personal information it collects and how it will be using each type. It must make this disclosure before collecting any personal information. This can be done by having an informative Privacy Policy.
The rights that consumers have under the CCPA must also be disclosed in a Privacy Policy of any business that falls under the scope of the CCPA.
Similarly to CalOPPA, it doesn't matter if your business is incorporated or located in California when it comes to whether the CCPA applies. If your company reaches residents of California - which it likely does - you must have a Privacy Policy that discloses your privacy practices.
In Australia, the Privacy Act 1988 is the law that governs data privacy. The same Privacy Act requires companies from Australia to have a Privacy Policy.
This Act regulates the handling of personal information of individuals and mentions the collection, use, storage and disclosure of personal information.
It groups 13 Privacy Principles that each company that's required to comply with the Privacy Act should follow.
The first Privacy Principle is to have a Privacy Policy and for the Policy to be kept up-to-date.
To be compliant, the Privacy Policy must be in a format that's easy to ready, free of charge and include the following information:
The Data Protection Act 1998 (or DPA) is the law on privacy in the United Kingdom.
Companies that must comply with UK's DPA act must follow the 8 principles, condensed here:
One of the most important rights the DPA grants to residents of the UK is the right to be informed about how their data is used. This is where a Privacy Policy becomes a crucial requirement. Without it, you're violating the rights of your customers by not being informative and transparent.
If you do business in the UK, make sure you create an informative Privacy Policy that discloses at minimum:
PIPEDA, the Personal Information Protection and Electronic Documents Act, is the law of Canada for protecting user data.
The law requires companies from Canada to have a Privacy Policy and that policy must be easy to read and understand. That means no legal jargon and overly-complicated clauses.
Under PIPEDA, personal information means:
any identifiable information about an individual whether recorded or not and it applies to the collection, use, and disclosure of personal information by organizations during commercial activities.
Any business that falls under PIPEDA's scope is required to make information available to the public about the way it handles personal information.
According to the Office of the Privacy Commissioner of Canada, having a good Privacy Policy in place is one of the most important ways a business can meet this obligation and in turn build public trust and gain customer loyalty.
Some Privacy Policy tips offered by the Privacy Commissioner include the following:
The General Data Protection Regulation (GDPR) regulates the processing of personal data within the European Union. This regulation has strict, global requirements for companies who have users located within the EU.
One of the main requirements of the GDPR is that you have a Privacy Policy that's easy to access and understand.
One of the main requirements of the GDPR is that you have a Privacy Policy that's easy to access and understand.
Your GDPR-compliant Privacy Policy will need to include at minimum the following information:
Consent is huge under the GDPR, so if this regulation applies to you you'll want to get familiar with how your consent requirements will change.
In Southeast Asia, various national laws require companies to have a Privacy Policy agreement. Some of these laws include the following:
Because these laws aren't quite as robust as some from the EU and the United States at the moment, you can pretty much ensure you're complying with them by making sure you comply with the requirements of the GDPR or CalOPPA.
Our Privacy Policy Generator makes it easy to create a Privacy Policy for your website. Just follow these steps:
Enter your email address where you'd like your policy sent, select translation versions and click "Generate."
You'll be able to instantly access and download your new Privacy Policy.
*Editor's note: The presentation above has outdated content regarding EU laws. The article content is updated as of July 16, 2019. We apologize for any inconvenience this may cause.
Besides national laws that require you to have a Privacy Policy if you deal with personal information, third parties also often require a Privacy Policy.
For example, if your app collects personal information, the following third-party privacy requirements will apply:
All iOS apps need a Privacy Policy. Apple's App Store Review Guidelines explicitly states this:
Android Apps have the same requirement for having a Privacy Policy. The Developer Distribution Agreement from the Google Play Store requires you to have privacy procedures and notices in place:
Even if you operate a simple website and only use Google Analytics, you'll still need a Privacy Policy. The Google Analytics Terms of Service requires all users of Analytics to have a Privacy Policy in place:
Facebook's Platform Policy for Developers requires you to have a Privacy Policy for Facebook apps you may develop:
If you use Login with Amazon, Amazon's Developer Guide for Websites requires that you have a Privacy Policy available before you can use the sign-in functionality:
If a third party service doesn't explicitly require you to have a Privacy Policy in order to use the service, you can be sure that there's some sort of clause in place in the Terms of Use that requires you to follow all applicable laws when using the service.
If your website or app collects personal information and triggers one of the privacy laws out there that require a Privacy Policy, that clause will require you to follow that law in order to use the service. It's a roundabout but effective way to demand compliance.
In some cases, even if you don't collect any personal information, a third-party service may still require you to include a Privacy Policy that states this fact, just for transparency.
You need to become aware of the laws that protect your users, wherever they're located. Make sure to read and review any Terms and Conditions or Terms of Use agreements to find out any third-party requirements for the services your website or app may utilize.
This article is not a substitute for professional legal advice. This article does not create an attorney-client relationship, nor is it a solicitation to offer legal advice.