Returns and Refunds Policy

Thank you for shopping with us.

If you are not entirely satisfied with your purchase, we're here to help.

Before you return a product, please make sure that:

  • The product was purchased in the last 7 days

  • The product is in its original packaging

  • You have the receipt or proof of purchase

  • You obtained a Return Merchandise Number (RMN) from us

To obtain a Return Merchandise Number (RMN), contact us:

Send the product with its original packing and the receipt or proof of purchase and the RMN number, to:

601 Tritan Plaza Bldg, Magallanes, Makati City, Philippines 1630

Shipping charges

Shipping charges incurred in connection with the return of a product are refundable.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: