Terms and Conditions for Coach Landen Dating

COACH LANDEN DATING LLC

TERMS OF SERVICE, TERMS AND CONDITIONS, PRIVACY POLICY, COOKIE POLICY, AND MEDICAL AND MENTAL HEALTH DISCLAIMER

Effective Date: October 10, 2026 Last Updated: October 10, 2026

Business: Coach Landen Dating LLC Website: https://CoachLandenDating.com Email: [email protected] Mailing Address: 3400 Cottage Way, Suite G2, Sacramento, CA 95825

This document governs your access to and use of the website, courses, digital products, membership programs, coaching services, community spaces, communications, and related services provided by Coach Landen Dating LLC (“Company,” “we,” “us,” or “our”).

By accessing our website, submitting information through our forms, registering for a course, purchasing a product, enrolling in a membership, booking coaching, or otherwise using our services, you acknowledge that you have had the opportunity to review these terms and agree to the provisions applicable to your use. Where applicable law requires affirmative consent, we will obtain it separately.

If you do not agree to the applicable terms, do not use or purchase our services.

1. SERVICES COVERED

These terms apply to all offerings provided by Coach Landen Dating LLC, including:

  • Free Infield Course: Free introductory educational content and related materials.
  • The Social Mastery System: A paid, self-paced digital course concerning social skills, confidence, communication, attraction, dating, relationships, and related topics.
  • The Inner Circle Program: A membership program that may include recurring group coaching, virtual meetings, community participation, educational materials, and exclusive content.
  • One-on-One Coaching: Individual coaching sessions conducted virtually or in person, as described when booking.
  • Website and Related Services: Website content, forms, landing pages, downloads, email communications, scheduling systems, and other related services.

Specific features, pricing, access periods, and conditions may be described on the applicable sales page, checkout page, booking page, or written offer. Those disclosures form part of the agreement for the relevant purchase to the extent applicable.

If a separate written agreement signed by both parties expressly conflicts with this document, the separate agreement controls only to the extent of that conflict.

2. COOKIES AND TRACKING TECHNOLOGIES: GENERAL NOTICE

Our website may use cookies and similar technologies to support website functionality, maintain sessions, remember preferences, process transactions, understand website traffic, measure marketing performance, and, where enabled, deliver or measure advertising.

These technologies may collect information such as your browser type, device information, IP address, pages visited, referring websites, clicks, and interactions with our website or advertisements.

We use GoHighLevel to support certain website, form, customer relationship management, scheduling, communication, and marketing functions. Depending on the features enabled, we may also use third-party providers such as Stripe, Google services, Meta advertising tools, Zoom, and other service providers.

Some cookies or tracking technologies may be necessary to provide a service you request. Other technologies, particularly analytics and advertising technologies, may require consent or provide opt-out rights under applicable law.

Where required, we will provide appropriate cookie notices, consent choices, and opt-out mechanisms. Merely visiting our website does not replace consent where affirmative consent is legally required.

For more information, see the Cookie Policy in Section 31 of this document.

3. ELIGIBILITY AND ACCOUNT SECURITY

You must be at least 18 years old to purchase or use our paid services, participate in coaching, or create an account for our services.

You agree to provide accurate, current, and complete information when registering, purchasing, booking, or communicating with us. You are responsible for protecting your login credentials and for activity occurring through your account, except to the extent caused by our own legally actionable conduct.

Notify us promptly at [email protected] if you suspect unauthorized access to your account.

You may not create an account using false information, impersonate another person, circumvent access restrictions, or access another person's account without authorization.

We may suspend or restrict access when reasonably necessary to protect our systems, customers, content, or business; investigate suspected fraud or abuse; comply with law; or enforce these terms. Where appropriate and legally required, we will provide notice or an opportunity to address the issue.

4. PAYMENTS, PRICING, AND TAXES

Prices are displayed in U.S. dollars unless otherwise stated. Applicable taxes will be charged when required by law.

Payments may be processed through third-party payment providers, including Stripe. By completing a purchase, you authorize the applicable provider to process the payment you have authorized.

You agree to provide accurate billing information and maintain a valid payment method for recurring services. You remain entitled to dispute unauthorized or incorrect charges under applicable law.

The price, billing frequency, payment schedule, and material conditions applicable to a purchase will be disclosed before you complete the transaction.

We may change prices for future purchases. A price change will not retroactively alter an existing purchase unless you agree to the change or applicable law permits it. Changes to recurring subscription prices will be handled in accordance with applicable notice and consent requirements.

5. DIGITAL COURSES AND ACCESS

The Social Mastery System is a digital educational product. Unless the applicable offer states otherwise, your purchase grants you a limited, personal, non-exclusive, non-transferable license to access the course for the period and under the conditions stated at checkout.

You may not:

  • Share, sell, transfer, sublicense, or give your login credentials to another person.
  • Allow another person to access a course through your account.
  • Copy, record, reproduce, redistribute, publish, or commercially exploit course materials except as authorized in writing or permitted by law.
  • Share course videos, downloads, transcripts, templates, or other protected materials in public groups, file-sharing services, or unauthorized communities.
  • Circumvent access controls or interfere with the operation of our course platform.
  • Misrepresent our content as your own.
  • Use our protected materials to create a competing product that improperly copies or misappropriates those materials.

We may use reasonable technical and administrative measures to protect course access and detect unauthorized sharing. If we reasonably believe an account is being shared or protected content is being redistributed without authorization, we may investigate, temporarily restrict access, or terminate access where justified.

We will consider the circumstances and applicable law before taking action. Where appropriate, we may provide an opportunity to explain or correct the issue.

Course access depends in part on third-party technology and internet connectivity. We do not guarantee uninterrupted or permanent access to a particular hosting platform, feature, or format. We will make reasonable efforts to address material access issues within our control.

Nothing in this section limits nonwaivable rights you have under applicable law.

6. FREE CONTENT

Free courses, videos, downloads, and other free materials are provided for educational and informational purposes.

We may update, replace, restrict, or discontinue free content, subject to applicable law and any express commitments made when the content was offered.

Registration for free content does not obligate you to purchase a paid product. Our use of information you provide when registering is governed by this document and any applicable consent you provide.

7. THE INNER CIRCLE MEMBERSHIP AND AUTOMATIC RENEWAL

The Inner Circle Program is described as a recurring membership currently priced at $49 USD per month, unless the applicable offer clearly states otherwise.

Before enrollment, the checkout or enrollment process must clearly disclose the recurring price, billing frequency, renewal terms, cancellation method, and other material conditions.

By affirmatively enrolling and accepting the recurring billing terms, you authorize recurring charges to your selected payment method until you cancel or the membership otherwise ends.

Memberships renew automatically at the disclosed interval unless canceled.

7.1 Cancellation

You may cancel your membership using the online cancellation method provided in your account or membership settings, where available, or by emailing [email protected] with a clear cancellation request.

If you enrolled online, you may cancel online without being required to call us or explain your reasons. We will not impose unnecessary obstacles or delay a valid cancellation request.

Cancellation will stop future recurring charges as required by law and the applicable billing terms. Unless the offer expressly provides otherwise or applicable law requires a different result, paid access will continue through the end of the already-paid billing period.

Cancellation does not automatically entitle you to a refund for a previous billing period.

If you contact us to cancel, include the email address associated with your membership and enough information to locate the account. We will not require unnecessary personal information.

7.2 Billing Issues

If a payment fails, we may notify you and attempt to collect amounts properly due using procedures permitted by law. Access may be suspended for unpaid balances after reasonable notice where appropriate.

If you believe a charge is incorrect, contact [email protected] with the date and amount. Nothing in these terms limits rights you may have under applicable payment, consumer protection, or card-network rules.

7.3 Renewal Notices and Changes

We will provide recurring billing acknowledgments, renewal reminders, price-change notices, and other disclosures when required by applicable law. You are responsible for maintaining a current email address for notices relating to your membership.

8. ONE-ON-ONE COACHING AND APPOINTMENTS

Coaching is provided according to the description, price, duration, and format stated when you book or purchase a session.

Unless the booking page or a separate written agreement states otherwise, you must cancel or reschedule at least 24 hours before the scheduled start time to avoid a late-cancellation charge or loss of the session.

If you cancel less than 24 hours before the session or fail to attend, the session may be treated as used and may not be refundable, except where applicable law requires otherwise or we determine that an exception is appropriate.

If we cancel a session, we will offer rescheduling or an appropriate refund or credit for the undelivered service, subject to applicable law and the terms of the booking.

You are responsible for joining virtual sessions on time, maintaining a suitable internet connection, and using the correct meeting link. A late arrival does not automatically extend the session beyond its scheduled end time.

Coaching is not a substitute for emergency services, medical care, psychotherapy, legal advice, financial advice, or other licensed professional services.

9. REFUNDS AND CONSUMER RIGHTS

Refund eligibility depends on the product purchased, the disclosures provided at checkout, whether the service or digital content has been delivered, and applicable law.

Except where a refund is expressly offered, required by law, or otherwise approved by us, purchases of digital courses are generally non-refundable once access has been granted or digital content has been made available. Membership charges for a billing period that has already begun are generally non-refundable after that period's access has been provided.

Canceling a recurring membership prevents future renewals but does not, by itself, refund charges already properly incurred.

Coaching cancellation and refund terms are described in Section 8 and in the applicable booking terms.

Nothing in this policy eliminates any refund, cancellation, charge-dispute, warranty, or other consumer right that cannot legally be waived. If applicable law requires a refund or another remedy, that law controls.

If you believe you were charged incorrectly, did not receive access to a product you purchased, or are entitled to a refund under applicable law, contact [email protected] and explain the issue. We will review the request in good faith.

10. ACCEPTABLE USE AND COMMUNITY GUIDELINES

When using our services, community spaces, chats, group meetings, or coaching programs, you agree to:

  • Treat other participants respectfully.
  • Avoid harassment, threats, stalking, intimidation, discrimination, or targeted abuse.
  • Avoid unlawful conduct, fraud, unauthorized access, or misuse of another person's information.
  • Respect other participants' privacy and intellectual property.
  • Avoid posting another person's private or confidential information without permission.
  • Avoid spam, unauthorized advertising, solicitation, or commercial promotion without permission.
  • Avoid malicious software, harmful links, or content that compromises system or user security.
  • Follow reasonable instructions from hosts and moderators.

We may remove content, restrict participation, or suspend or terminate access when reasonably necessary to address violations, protect participants, preserve the integrity of the community, or comply with law.

Where appropriate, we may provide a warning or opportunity to correct a violation. Serious misconduct, threats, harassment, fraud, or unauthorized distribution of protected content may justify immediate action.

Termination for a violation does not automatically entitle you to a refund, but any refund or remedy required by law remains available.

11. USER-GENERATED CONTENT

You retain ownership of content you create and submit, subject to the rights you grant in this section and any third-party rights in that content.

By submitting content to a community, forum, chat, or other service, you grant Coach Landen Dating LLC a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display that content as reasonably necessary to operate, provide, secure, and improve the service in which you submitted it.

We will not use private community contributions, identifiable testimonials, or identifiable recordings in external marketing merely because you submitted them to a private community. Promotional use of identifiable testimonials, recordings, or other personal content requires separate permission where required by law.

You represent that you have the rights and permissions necessary to submit content and grant the license described above.

You must not submit content that infringes another person's intellectual property, violates privacy rights, is unlawful, or violates these terms.

We may remove or restrict user content when reasonably necessary to administer the service, respond to a complaint, protect users, or comply with law.

12. INTELLECTUAL PROPERTY

All course materials, videos, recordings, written lessons, downloads, graphics, logos, website copy, frameworks, templates, branding, and other content created or provided by Coach Landen Dating LLC are owned by the Company or its licensors and are protected by applicable intellectual property laws.

Except for the limited personal-use license expressly granted to you, no ownership rights are transferred to you.

You may not reproduce, distribute, publicly display, publicly perform, sell, sublicense, publish, or create derivative works from our protected materials without prior written permission, except as permitted by applicable law.

Nothing in these terms prohibits lawful commentary, criticism, or other uses protected by law.

If you believe content on our website infringes your intellectual property rights, contact [email protected] with sufficient information for us to review the claim.

13. CONFIDENTIALITY AND GROUP PRIVACY

In group coaching, community spaces, and private meetings, participants may voluntarily share personal experiences, relationship information, opinions, or other details.

You agree not to disclose, publish, record, distribute, or use another participant's confidential or identifying information outside the group without that participant's permission, except where disclosure is legally required or otherwise permitted by law.

You must not assume that a group setting is absolutely confidential. Other participants may fail to follow these rules, and we cannot guarantee that every participant will keep shared information private.

Share only information you are comfortable disclosing to the people present. Avoid sharing passwords, payment-card details, government identification numbers, or other highly sensitive information during group discussions.

We may take reasonable action against participants who violate these confidentiality requirements. However, we cannot guarantee the conduct of independent participants.

This section does not prohibit legally protected reporting, lawful disclosures to government agencies, or disclosures that cannot legally be restricted.

14. VIDEO, PHONE, AND ONLINE MEETING RECORDING

We may conduct sessions through third-party services such as Zoom, Google Meet, FaceTime, or similar platforms.

We will not intentionally record a confidential session without obtaining the consent required by applicable law. Where a session is to be recorded, we will provide notice before recording begins and obtain any necessary affirmative consent from participants.

If you do not consent to a proposed recording, do not participate in the recorded portion of the session. Where reasonably practicable, we may offer an unrecorded alternative or explain whether participation is possible without being recorded.

A recording notice alone does not waive a consent requirement imposed by law.

You may not record, photograph, screenshot, livestream, transcribe, or distribute a private coaching or group session without the required permission of the Company and affected participants, except where applicable law permits otherwise.

Where recording consent is obtained, the stated purpose may include educational review, internal administration, security, or other purposes specifically disclosed at the time. External marketing use of an identifiable participant's image, voice, name, or testimonial requires separate permission where required by law.

We may retain recordings for the period reasonably necessary for the disclosed purpose, subject to our Privacy Policy, applicable law, and any specific notice given for the session.

15. EDUCATIONAL, RELATIONSHIP, AND DATING DISCLAIMER

Our content and coaching are intended for general educational and informational purposes. Topics may include confidence, communication, social skills, dating, attraction, relationships, personal development, and Christian-based principles.

We do not guarantee that you will obtain a particular dating outcome, relationship, level of confidence, number of dates, romantic result, or other personal or financial result.

Individual outcomes depend on many factors outside our control, including your circumstances, decisions, conduct, practice, and the conduct of other people.

Our content is not a guarantee of another person's feelings, interest, consent, or behavior. You remain responsible for your own conduct and decisions.

You must respect the autonomy, boundaries, safety, and consent of other people. Nothing in our materials encourages harassment, coercion, stalking, unlawful conduct, or ignoring a person's refusal or boundaries.

Our services are not medical care, psychotherapy, mental-health treatment, legal advice, financial advice, or a substitute for other licensed professional services.

16. NO GUARANTEE OF RESULTS OR PROFESSIONAL ADVICE

We make no guarantee that our services will produce a specific outcome. Testimonials and examples represent individual experiences and should not be understood as a promise that you will achieve the same results.

Our educational content is not individualized professional advice unless a separate written agreement expressly states otherwise and such advice is legally within the scope of the service.

You are responsible for evaluating information and deciding whether and how to apply it to your circumstances. Consult a qualified professional when your situation requires specialized medical, mental-health, legal, financial, or other professional guidance.

17. THIRD-PARTY SERVICES AND LINKS

Our services may use or link to third-party platforms, including GoHighLevel, Stripe, Zoom, Google services, social media platforms, payment services, advertising services, and other vendors.

Third-party services are subject to their own terms, privacy policies, security practices, and availability. We do not control independent third-party services and are not responsible for their conduct except to the extent applicable law provides otherwise.

Your use of a third-party service may require you to accept its terms or provide information directly to that provider.

Links to third-party websites are provided for convenience and do not necessarily constitute endorsement.

18. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Coach Landen Dating LLC and its owners, officers, employees, contractors, agents, and service representatives will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising out of or relating to your use of our services, including loss of profits, revenue, data, business opportunities, goodwill, or anticipated results.

To the maximum extent permitted by applicable law, our total aggregate liability arising out of or relating to a particular service or transaction will not exceed the greater of:

  1. The total amount you paid directly to Coach Landen Dating LLC for the specific service giving rise to the claim during the 12 months immediately preceding the event first giving rise to the claim; or
  2. One hundred U.S. dollars ($100).

This limitation applies collectively to claims arising from the same service or transaction, regardless of the legal theory asserted, to the extent permitted by law.

The limitations in this section do not apply to liability that cannot lawfully be limited or excluded, including liability where exclusion or limitation is prohibited by applicable law. Nothing in these terms excludes or limits liability for fraud, willful misconduct, or other conduct to the extent such liability cannot legally be excluded or limited.

Some jurisdictions do not allow certain exclusions or limitations of liability. In those jurisdictions, our liability is limited only to the extent the law permits.

19. ASSUMPTION OF RESPONSIBILITY FOR YOUR DECISIONS

You are responsible for your own decisions, conduct, and interactions with other people when applying information obtained through our services.

You understand that dating, social interaction, communication, and relationships involve personal judgment and circumstances that we cannot control. You should exercise your own judgment and respect the rights and boundaries of others.

This provision does not waive any claim or responsibility that cannot legally be waived.

20. INDEMNIFICATION

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Coach Landen Dating LLC and its owners, officers, employees, contractors, and agents from third-party claims, damages, liabilities, judgments, costs, and reasonable attorneys' fees to the extent arising from:

  • Your material violation of these terms.
  • Your unlawful use of our services.
  • Your infringement or misappropriation of another person's intellectual property, privacy, or other rights.
  • Content you submit that unlawfully harms or infringes the rights of another person.
  • Your fraud, intentional misconduct, or unauthorized use of another person's account.

This obligation does not apply to the extent a claim results from our own conduct for which indemnification is prohibited by law. It does not require you to indemnify us for our own negligence, willful misconduct, fraud, or legal violations where applicable law prohibits such indemnification.

We will provide reasonable notice of a claim for which indemnification is sought, provided that failure to give prompt notice will relieve you of the obligation only to the extent you are materially prejudiced by that failure.

We may participate in the defense with counsel of our choice at our own expense. You may not settle a claim in a way that imposes an obligation or admission on us without our prior written consent.

21. SUSPENSION AND TERMINATION

We may suspend or terminate your access to a service for a material violation of these terms, unauthorized distribution of our materials, fraud, unlawful conduct, nonpayment, security concerns, or other legitimate reasons, subject to applicable law and any specific agreement governing the service.

Where appropriate, we may provide notice and an opportunity to remedy the violation before termination.

Termination does not automatically entitle you to a refund. However, we will provide any refund or other remedy required by applicable law or the specific terms of your purchase.

You may stop using a service at any time. If you have an active recurring membership, you must cancel it using the method described in Section 7 to stop future renewals.

Sections concerning intellectual property, confidentiality, accrued payment obligations, disclaimers, liability limitations, indemnification, disputes, and other provisions that by their nature should survive will survive termination to the extent permitted by law.

22. DISPUTE RESOLUTION AND ARBITRATION

Please read this section carefully. It affects how certain disputes may be resolved.

22.1 Informal Resolution

Before initiating arbitration, the parties agree to make a good-faith effort to resolve a dispute informally.

A party seeking resolution must send written notice describing the dispute and the requested relief. Notice to Coach Landen Dating LLC may be sent to [email protected] and to the business mailing address listed above.

The parties will allow at least 30 days after receipt of a complete notice to attempt to resolve the dispute, unless emergency relief is reasonably necessary or a different period is required by law.

22.2 Individual Arbitration

To the extent permitted by applicable law, any dispute arising out of or relating to these terms or our services that cannot be resolved informally will be resolved by binding individual arbitration rather than in court, except for disputes legally permitted to proceed in small claims court or claims that cannot lawfully be required to be arbitrated.

The Federal Arbitration Act will govern the interpretation and enforcement of this arbitration agreement to the extent it applies. California law will apply to substantive issues as provided in Section 23.

Arbitration will be administered by a recognized arbitration provider under its applicable consumer arbitration rules, as modified by this section to the extent legally permitted. If the parties cannot agree on a provider, a court of competent jurisdiction may appoint one as permitted by law.

The arbitration will ordinarily take place in the county of your residence or another location required by applicable consumer law, and may be conducted remotely where permitted by the provider's rules and applicable law.

The arbitrator may award remedies available under applicable law. The arbitrator must provide a written decision sufficient to explain the result where required by applicable law or the applicable rules.

22.3 Fees and Costs

Arbitration fees and costs will be allocated according to the applicable consumer arbitration rules and governing law. You will not be required to pay fees or costs that applicable law or the applicable consumer rules require the Company to pay.

Each party will be responsible for its own attorneys' fees unless a statute, contract, or other applicable legal rule permits or requires an award of attorneys' fees.

22.4 Individual Proceedings

To the extent permitted by applicable law, claims subject to arbitration must be brought in an individual capacity and not as a plaintiff or class member in a purported class, collective, consolidated, or representative proceeding.

This waiver does not apply to a type of representative claim that cannot lawfully be waived or required to be arbitrated on an individual basis.

22.5 Small Claims and Injunctive Relief

Either party may bring an eligible individual claim in small claims court, provided it remains within that court's jurisdiction and proceeds on an individual basis.

Either party may seek temporary or preliminary relief from a court of competent jurisdiction when reasonably necessary to protect intellectual property, confidential information, account security, or other rights pending resolution of the dispute, to the extent permitted by law.

22.6 Opt-Out

You may opt out of this arbitration agreement by sending an email to [email protected] within 30 days after you first become bound by these terms.

Your opt-out notice must include your name, the email address associated with your account or purchase, and a clear statement that you wish to opt out of the arbitration agreement.

Opting out will not affect other provisions of these terms. It will not affect an arbitration agreement you separately accepted unless that agreement provides otherwise.

22.7 Severability of Arbitration Provisions

If any portion of this arbitration section is found unenforceable, the remaining portions will be enforced to the maximum extent permitted by law, except that any class-action waiver or representative-action provision will be handled as required by applicable law.

Nothing in this section waives rights or remedies that cannot legally be waived.

23. GOVERNING LAW AND VENUE

These terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where federal law governs or applicable consumer law requires otherwise.

Subject to the arbitration provisions above and any mandatory venue protections, any court proceeding permitted under these terms must be brought in a court of competent jurisdiction as required by applicable law.

This section does not prevent a consumer from exercising rights that applicable law requires to remain available in another jurisdiction.

24. CHANGES TO THESE TERMS

We may update these terms from time to time to reflect changes in our services, business practices, technology, or legal requirements.

The updated terms will be posted on our website with a revised “Last Updated” date. If a change materially affects an existing customer's rights or obligations, we will provide notice or obtain consent when required by law.

Changes will apply prospectively unless otherwise permitted by law. Continued use after an updated version becomes effective may constitute acceptance where legally valid, but it does not replace any affirmative consent required by law.

25. SEVERABILITY

If any provision of these terms is held invalid, unlawful, or unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will continue in effect to the extent legally permitted.

26. NO WAIVER

Our failure to enforce a provision on one occasion does not waive our right to enforce it later. A waiver must be valid under applicable law and, where required, made in writing.

27. ENTIRE AGREEMENT

These terms, together with the applicable sales-page disclosures and the privacy, cookie, and medical and mental health provisions below, and any separate written agreement applicable to a particular service, constitute the agreement between you and Coach Landen Dating LLC concerning the covered services, subject to the priority rules in Section 1.

PRIVACY POLICY

28. PRIVACY POLICY: OVERVIEW

This Privacy Policy explains how Coach Landen Dating LLC collects, uses, discloses, retains, and protects personal information when you visit https://CoachLandenDating.com, register for a course, purchase a product, book coaching, join a membership, communicate with us, or otherwise use our services.

We use GoHighLevel to support certain business functions, which may include website and funnel hosting, forms, customer relationship management, contact management, email or text communications, appointment scheduling, and related marketing or automation features.

We may also use third-party providers such as Stripe, Zoom, Google services, Meta advertising tools, and other vendors, depending on the features enabled and the service you use.

Privacy laws apply differently depending on the circumstances. We will comply with the privacy laws applicable to our business and the personal information we process.

29. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect the following categories of personal information.

29.1 Identifiers and Contact Information

  • Name, username, and account identifier.
  • Email address and telephone number.
  • Mailing or billing address.
  • Customer, order, or transaction reference number.
  • Other information you provide to identify or contact you.

29.2 Commercial and Transaction Information

  • Products or services purchased.
  • Membership status and billing history.
  • Purchase dates, refunds, credits, and payment-related records.
  • Appointment bookings and service history.
  • Records of inquiries, customer support requests, and communications.

Payment-card information is generally processed by the relevant payment provider, such as Stripe. We do not intend to collect or store full payment-card numbers or security codes directly in our own systems when those details can be processed by the payment provider.

29.3 Account and Course Information

  • Login and account details.
  • Course enrollment, progress, access, and completion information.
  • Membership status and participation.
  • Information submitted through forms, surveys, quizzes, or community features.
  • Preferences you choose to provide.

29.4 Communications and User Content

  • Emails, messages, support requests, and feedback you send us.
  • Information you provide when booking or participating in coaching.
  • Comments, testimonials, or other content you voluntarily submit.
  • Recordings or transcripts of sessions only where recording is properly disclosed and consent is obtained when required.

Please avoid sending sensitive personal information that is not necessary for the service.

29.5 Internet, Device, and Usage Information

Depending on the tools enabled, we or our providers may collect:

  • IP address and approximate location derived from it.
  • Browser type, device type, operating system, and technical identifiers.
  • Pages visited, referring pages, clicks, and interactions with our website.
  • Date, time, and duration of visits.
  • Cookie identifiers, advertising identifiers, pixel events, and similar online activity.
  • Information about interactions with emails or other communications, where tracking features are enabled.

29.6 Inferences and Preferences

We may infer limited preferences from your interactions with our website, content, or services, such as which course or topic may be relevant to you.

29.7 Sources of Information

We may collect information directly from you, automatically from your browser or device, through GoHighLevel and other service providers, from payment processors concerning transactions, and from scheduling, course, video-conferencing, community, analytics, or advertising providers where applicable.

30. HOW WE USE AND DISCLOSE PERSONAL INFORMATION

30.1 Purposes for Use

We may use personal information to:

  • Create and manage accounts.
  • Deliver free and paid courses, coaching, membership access, and other services.
  • Process payments, refunds, billing inquiries, and subscription cancellations.
  • Schedule and administer appointments.
  • Send service-related messages, receipts, access instructions, and important notices.
  • Respond to questions, support requests, and complaints.
  • Maintain customer records and administer our business.
  • Improve our website, courses, services, and user experience.
  • Understand how visitors use our website and content.
  • Detect, investigate, and prevent fraud, unauthorized access, account sharing, abuse, or security incidents.
  • Enforce our terms and protect our legal rights.
  • Comply with legal obligations and respond to lawful requests.
  • Send promotional emails or messages where permitted by law and consistent with your choices and consent.
  • Measure marketing or advertising performance and deliver relevant advertising, where enabled and permitted.
  • Perform other purposes disclosed to you when information is collected or otherwise permitted by law.

We will not knowingly use personal information for a materially incompatible purpose without providing any notice or obtaining any consent required by law.

30.2 GoHighLevel and CRM Providers

We use GoHighLevel to support some or all of our website, funnel, form, CRM, contact management, communication, automation, and scheduling functions.

Information submitted through those features may be processed or stored within HighLevel and its contracted service providers in accordance with the applicable service agreement and data-processing terms.

30.3 Payment Processors

We may share transaction and billing information with Stripe or another payment provider to process purchases, recurring payments, refunds, fraud checks, and payment disputes.

Payment providers may separately process information under their own privacy policies and legal obligations.

30.4 Course, Meeting, Scheduling, Email, and Messaging Providers

Depending on the service, we may use providers such as Zoom, Google Calendar, GoHighLevel, or other scheduling, course delivery, video-conferencing, communication, or community tools. Information necessary to deliver the service may be disclosed to those providers.

30.5 Analytics and Advertising Providers

Where enabled, we may use Meta Pixel, social media integrations, analytics tools, or similar technologies to measure website interactions, evaluate advertising performance, build advertising audiences, or deliver targeted advertising.

These providers may receive identifiers, device or browser information, IP address, page-view events, and other online activity information. Depending on the technology, configuration, and applicable law, this disclosure may constitute “sharing” for cross-context behavioral advertising or another regulated activity.

Where applicable law requires an opt-out, consent choice, or other disclosure, we will provide it.

30.6 Other Disclosures

We may disclose information to lawyers, accountants, insurers, auditors, regulators, courts, law enforcement, or other parties when reasonably necessary to comply with law, protect rights, investigate fraud, resolve disputes, or protect the safety of individuals.

If our business is involved in a merger, acquisition, financing, restructuring, or sale of assets, personal information may be disclosed as part of that transaction, subject to appropriate safeguards and applicable law.

30.7 Sale and Sharing of Personal Information

We do not sell personal information for money in the ordinary sense of selling customer lists for cash.

However, some advertising technologies may be treated as a “sale” or “sharing” under particular privacy laws even when no money changes hands. Where applicable law requires an opt-out, we will provide a method to exercise that choice.

We do not knowingly sell or share personal information of consumers under 16 in a manner prohibited by applicable law.

31. COOKIE POLICY

31.1 What Cookies Are

Cookies are small files stored on your browser or device when you visit a website. Similar technologies may include pixels, tags, scripts, local storage, tracking links, and other identifiers that collect or store information about website activity.

31.2 Why We Use Cookies

We may use cookies and similar technologies to:

  • Operate our website and maintain sessions.
  • Remember preferences and support requested features.
  • Keep users signed in where the platform supports this feature.
  • Support forms, checkout, and other website functionality.
  • Understand website traffic and interaction.
  • Analyze and improve website performance.
  • Measure marketing performance.
  • Deliver or measure targeted advertising where enabled and permitted.

31.3 Categories of Cookies

Strictly necessary technologies: These may be required for website security, account access, forms, checkout, or other requested functionality.

Functional technologies: These may remember preferences or support features that improve website usability.

Analytics and performance technologies: Where enabled, these help us understand how visitors use our website and whether website content or marketing is effective.

Advertising and social media technologies: Where enabled, these may measure advertising performance, build audiences, or deliver relevant advertising.

We will not treat an optional analytics or advertising tool as strictly necessary merely because it is useful to our business.

31.4 Consent and Choices

Where applicable law requires consent before nonessential cookies or tracking technologies are activated, we will use a suitable consent mechanism and respect the choices you make.

You may be able to control cookies through browser settings, clear stored cookies, or use controls provided by a cookie preference tool.

Blocking strictly necessary cookies may prevent some website features from working properly.

If applicable law requires us to honor a recognized browser-based opt-out preference signal, such as Global Privacy Control, we will do so as required by law.

An opt-out of targeted advertising does not necessarily prevent all advertising; it limits the covered use or disclosure of information as required by applicable law.

31.5 Third-Party Cookies and Retention

Our website may use GoHighLevel and third-party services such as Stripe, Google services, Meta advertising tools, and other providers. The technologies used depend on the features enabled and the page you visit.

Cookies may be session-based or persistent. Session technologies generally expire when the session ends, while persistent technologies may remain for a period determined by the technology and its configuration.

The duration of a particular cookie depends on the provider and the settings in use. We do not promise a single expiration period for all cookies.

31.6 Cookie Policy Updates

We may update this policy as our website, technology, providers, or legal obligations change. The latest version will be posted on our website.

32. DATA RETENTION AND SECURITY

32.1 Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this document, subject to applicable law and legitimate business needs.

Retention periods depend on the type of information and why it is held. For example:

  • Account and course records: Generally retained while your account or access remains active and for a reasonable period afterward to administer the service, resolve disputes, and maintain required records.
  • Customer and transaction records: Retained for the period reasonably necessary for accounting, tax, payment disputes, fraud prevention, and legal compliance.
  • Customer communications and support records: Retained for a reasonable period needed to respond to inquiries, document issues, and protect legal rights.
  • Marketing contact information: Retained until you unsubscribe, request deletion where applicable, or the information is no longer reasonably necessary, subject to records needed to honor opt-outs.
  • Website analytics and advertising information: Retained according to the settings and retention periods of the relevant tools, where configurable.
  • Session recordings: Retained only for the disclosed purpose and a reasonable period consistent with the applicable notice, consent, and legal requirements.

We may retain certain information longer when required or permitted by law, including for tax records, accounting, fraud prevention, security, dispute resolution, legal claims, or compliance with a lawful order.

Where feasible, information that no longer needs to be associated with an identifiable individual may be deleted, deidentified, or aggregated.

These are general retention criteria, not a promise that every record is deleted on a single fixed day. Actual retention depends on the system, the type of record, and applicable legal obligations.

32.2 Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include access controls, account permissions, vendor security measures, and use of established payment and hosting providers.

No website, database, email system, or electronic transmission can be guaranteed to be completely secure. We cannot promise that unauthorized access, cyberattacks, or data loss will never occur.

If a security incident occurs, we will take reasonable steps to investigate, mitigate harm, and provide any notice required by applicable law.

33. PRIVACY RIGHTS AND DELETION REQUESTS

Depending on your location and the laws applicable to our business, you may have rights to:

  • Request information about the personal information we collect, use, disclose, sell, or share.
  • Request access to or a copy of certain personal information.
  • Request correction of inaccurate personal information.
  • Request deletion of personal information, subject to legal exceptions.
  • Opt out of certain sales or sharing of personal information for targeted or cross-context behavioral advertising.
  • Limit certain uses or disclosures of sensitive personal information, where applicable.
  • Withdraw consent where processing is based on consent.
  • Appeal a decision concerning a privacy request, where applicable.
  • Receive equal service and pricing for exercising privacy rights, subject to lawful exceptions.

These rights are not absolute. We may retain information where permitted or required by law, including for transactions, security, fraud prevention, legal claims, accounting, tax obligations, or other recognized exceptions.

33.1 How to Submit a Request

To submit a privacy request, email [email protected] with the subject line “Privacy Request.”

Please identify the email address or account associated with your interaction with us and describe the request you wish to make. Do not send passwords, full payment-card numbers, or unnecessary government identification documents.

We may need to verify your identity before completing certain requests. We will use verification information only as reasonably necessary to process and document the request, subject to applicable law.

You do not need to purchase a product or create an account solely to submit a privacy request.

Where required, we will respond within the period prescribed by applicable law. Certain California privacy requests generally have a 45-day response period, subject to legally permitted extensions. Where the GDPR applies, a different deadline may apply, generally one month subject to permitted extensions.

33.2 Deletion Requests

If you request deletion, we will review the request and delete or deidentify personal information that we are legally required and able to delete, subject to applicable exceptions.

Where appropriate, we will instruct relevant service providers or processors to delete the information as required by law and our contractual arrangements.

Some information may remain in restricted records, backups, payment systems, security logs, or other systems for a limited period, or may be retained where required or permitted by law. Where information is retained under an exception, we will limit its use to the permitted purpose.

Deleting information from our GoHighLevel account may not automatically delete separate records held by payment processors, email providers, calendar systems, video-conferencing services, advertising platforms, or other independent providers. We will take reasonable steps within our control to address relevant deletion requests.

33.3 Marketing Choices

You may unsubscribe from promotional emails by using the unsubscribe mechanism in the email or contacting [email protected].

Unsubscribing from marketing does not prevent us from sending essential transactional or service-related communications, such as purchase receipts, security notices, billing updates, or messages necessary to administer an active service.

If you have consented to receive promotional text messages, you may withdraw that consent using the instructions provided in the messages, such as replying STOP where supported.

33.4 Authorized Agents

Where applicable law permits you to use an authorized agent to submit a privacy request, we may require proof of authorization and take reasonable steps to verify your identity and the agent's authority.

33.5 Global Privacy Control

Where applicable law requires us to honor a recognized browser-based opt-out preference signal, such as Global Privacy Control, we will process that signal as required by law.

A browser signal may apply to the browser or device transmitting it and may not automatically affect information associated with a separate account or device.

34. CALIFORNIA PRIVACY LAW

Certain California privacy rights under the California Consumer Privacy Act, as amended, apply only when the business and processing meet the statutory requirements.

We do not represent that every provision of the CCPA applies to us in every circumstance. If we are subject to a particular provision, we will comply with the applicable obligations, including relevant notice, access, correction, deletion, opt-out, and non-discrimination requirements.

Where this document describes a right or process voluntarily, we will make reasonable efforts to honor it even when a particular statutory obligation does not apply.

35. INTERNATIONAL VISITORS

Our services are operated from the United States. Information may be processed in the United States or other locations where our service providers operate.

If you access our services from outside the United States, your information may be transferred to a jurisdiction whose privacy laws differ from those in your location.

Where applicable law requires a specific legal basis, transfer mechanism, or additional safeguard for international data transfers, we will take the steps required for processing within our responsibility.

The GDPR and other international privacy laws apply only where their territorial and other legal requirements are met.

36. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party services, including payment providers, social media platforms, video-conferencing tools, or scheduling systems.

Those services may collect information directly from you under their own privacy notices. We do not control independent third parties' privacy practices.

You should review their privacy policies before providing information directly to them.

37. CHILDREN AND MINORS

Our paid services and account-based offerings are intended for adults aged 18 and older. We do not knowingly collect personal information online from children under 13.

If you believe a child has provided personal information to us, contact [email protected]. We will review the report and take appropriate action consistent with applicable law.

38. PRIVACY POLICY CHANGES AND CONTACT

We may update this Privacy Policy to reflect changes in our services, technology, data practices, or legal requirements.

The revised policy will be posted on our website with an updated “Last Updated” date. Where required, we will provide notice or obtain consent before implementing a material change.

For privacy questions, access requests, correction requests, or deletion requests, contact:

Coach Landen Dating LLC 3400 Cottage Way, Suite G2 Sacramento, CA 95825 Email: [email protected] Website: https://CoachLandenDating.com

MEDICAL AND MENTAL HEALTH DISCLAIMER

39. NO MEDICAL OR MENTAL HEALTH ADVICE

The courses, membership programs, coaching sessions, videos, written materials, website content, and other services provided by Coach Landen Dating LLC are intended for general educational and informational purposes.

Our content may discuss confidence, social skills, dating, attraction, relationships, communication, personal development, and Christian-based principles.

We do not provide medical care, psychological treatment, psychotherapy, psychiatric services, diagnosis, or other licensed health services through these offerings.

Our services are not a substitute for medical advice, mental-health treatment, therapy, counseling, or other professional care. If you have a medical or mental-health concern, seek guidance from an appropriately licensed professional. If you believe you may be experiencing an emergency or are at risk of harming yourself or another person, contact emergency services or an appropriate crisis resource.

We do not diagnose or treat medical or mental-health conditions.

40. SPIRITUAL AND RELIGIOUS CONTENT

Some of our content reflects Christian beliefs, values, teachings, and principles. It is educational in nature and is not a representation that Coach Landen Dating LLC provides licensed religious counseling, pastoral counseling, psychotherapy, or spiritual therapy.

You are responsible for deciding how to apply spiritual or religious concepts to your own life. If you need specialized pastoral, religious, medical, or mental-health support, consider consulting an appropriate qualified professional or religious leader.

41. PERSONAL RESPONSIBILITY AND INDIVIDUAL RESULTS

Results from educational content and coaching vary from person to person. We do not guarantee a particular level of confidence, romantic success, relationship outcome, emotional result, or other personal outcome.

Testimonials, examples, stories, and case studies reflect particular experiences and do not guarantee that you will obtain the same results.

You are responsible for your own decisions, conduct, and use of the information provided. You should use independent judgment and seek professional guidance when appropriate.

Dating, relationships, and social interaction involve the choices and boundaries of other people. We cannot guarantee another person's interest, feelings, consent, or behavior.

42. NO WAIVER OF NONWAIVABLE RIGHTS

Nothing in this disclaimer excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

FINAL CONTACT INFORMATION

For questions about these terms, services, privacy practices, cookies, or disclaimers, contact:

Coach Landen Dating LLC 3400 Cottage Way, Suite G2 Sacramento, CA 95825 Email: [email protected] Website: https://CoachLandenDating.com

By using our services, you acknowledge that you have had the opportunity to review the terms applicable to your use. Where applicable law requires affirmative consent, a separate acknowledgment or consent mechanism will be provided.