How to Add Terms and Conditions to WooCommerce

Last updated on 25 April 2022 by Chris Meabe (Legal writer at TermsFeed)

How to Add Terms and Conditions to WooCommerce

Terms and Conditions agreements are common features among WooCommerce stores, so it makes sense for you to make sure that yours has one, too. They're agreements between you and your users that work to protect you while explaining your policies to your customers.

Your WooCommerce store can benefit greatly from having one of these agreements, and your customers/users will be happy to see that you're up front about your rules, requirements and restrictions.

While adding a Terms and Conditions agreement to a WooCommerce Store is a pretty simple process, there are a few key points to consider, including what content to put in your agreement, where to display your agreement and how to get legally-valid consent to the agreement.

In addition to a Terms and Conditions agreement page, you should create a field at checkout that lets customers check a box saying they agree to the Terms and Conditions. This can have customizable text, and it's a great way to make sure that everyone using your site agrees to the terms.

Let's look at what you need to do when adding a Terms and Conditions agreement to your WooCommerce store's website.


Why Should I Have a Terms and Conditions Agreement for My WooCommerce Store?

Why Should I Have a Terms and Conditions Agreement for My WooCommerce Store?

A Terms and Conditions agreement is a contract between you and your users. It restricts the kinds of activities your users can do on your site and protects you from liability in case they do things they aren't supposed to.

For example, if users try to use your site in ways that are illegal in their location, your Terms and Conditions agreement can explicitly forbid that behavior. That way, even if they do break the law, you won't be held liable for any harm they cause.

Your Terms and Conditions agreement can also explain your policies and the ways that customers can complain if they are unhappy. In this way, it serves as both legal protection and a helpful guide for users.

By explaining your policies in clear terms as a part of your Terms and Conditions agreement, you can prevent complaints and even legal threats. Instead, users understand what they need to do to get a refund (for example), and if they do have a complaint, they know the process for that as well. Your Terms and Conditions agreement is a great opportunity to explain your store's policies.

Your Terms and Conditions agreement also helps prevent you from facing liability if users try to use your store unethically. For example, a user might find a way to spread malware through your website. A Terms and Conditions agreement that forbids that behavior would help protect you from answering to any people that the user might have harmed.

If you make sure that every person who buys something from your WooCommerce store agrees to your Terms and Conditions agreement, you can both prevent complaints and legally protect yourself.

What Should a Terms and Conditions Agreement Include?

What Should a Terms and Conditions Agreement Include?

Before you make your Terms and Conditions agreement public via your WooCommerce store, make sure it includes all the relevant clauses that will most help protect your business.

Here are some of the most common and versatile clauses that almost every Terms and Conditions agreement can benefit from:

  • What users are not allowed to do on your website
  • Limits of your liability
  • Disclaimers, and disclaimers of warranties
  • How users can terminate their accounts
  • Reserving your right to terminate user accounts for any reason
  • Your contact information

Depending on the nature of your store, you may wish to include additional clauses that are more specific and relevant to your business.

How to Create a Terms and Conditions Agreement

We have a number of helpful resources for creating your Terms and Conditions agreement.

Our template article linked above will give you a downloadable template that you can customize.

Our Terms and Conditions Generator is a more advanced tool for creating a custom legal agreement in just a few minutes by answering a few questions about your business and inputting some additional information.

You can always hire a lawyer to complete your agreement, but with the above resources it is likely not necessary at all to take on this extra expense.

Our Terms and Conditions Generator makes it easy to create a Terms and Conditions agreement for your business. Just follow these steps:

  1. At Step 1, select the Website option or the App option or both.
  2. TermsFeed Terms and Conditions Generator: Create Terms and Conditions - Step 1

  3. Answer some questions about your website or app.
  4. TermsFeed Terms and Conditions Generator: Answer questions about website - Step 2

  5. Answer some questions about your business
  6. TermsFeed Terms and Conditions Generator: Answer questions about business practices - Step 3

  7. Enter the email address where you'd like the T&C delivered and click "Generate."

    TermsFeed Terms and Conditions Generator: Enter your email address - Step 4

    You'll be able to instantly access and download the Terms & Conditions agreement.


How Do I Add a Terms and Conditions Agreement to My WooCommerce Store?

After you have your Terms and Conditions agreement created and ready to implement, you'll need to add it to your WooCommerce store so your users can view it.

1. Create a Terms and Conditions Page

Your first step should be adding a separate Terms and Conditions page to your website. You can create this the way you normally would make a new page on your WordPress site: Select Pages and then Add New:

TermsFeed WP.com website: Dashboard menu Pages - Add New

If you do not have a Terms and Conditions, you can use our Terms and Conditions Generator and create it within minutes.

You can add the text of your Terms and Conditions Agreement there, and your store will then have a Terms and Conditions agreement as soon as you hit Publish:

TermsFeed WP.com website: Publish option highlighted

After you have the page created and the text added, you can add it to other sections of your store for maximum visibility. One area you should display the link is in your website's footer. This is because users know to look here for important legal agreements, and it's a best practice.

2. Add Terms and Conditions Agreement to Checkout

You should connect your agreement to your WooCommerce store's checkout area.

Anyone who has bought something online has likely seen a piece of text that says "I agree to the terms and conditions, with a little checkbox next to it that the user must click to show agreement. This will typically include a link to the site's Terms and Conditions agreement.

You can create a similar checkout experience with your own WooCommerce store. You can set up yours so that the words "Terms and Conditions" link to your Terms and Conditions page.

  1. To do this, go to WooCommerce and select Settings:
  2. TermsFeed WordPress Woocommerce: Settings option highlighted

  3. In the header menu, click on Advanced:
  4. TermsFeed WordPress Woocommerce: Advanced option highlighted

  5. Select the newly created page as Terms and Conditions:
  6. TermsFeed WordPress Woocommerce: Advanced - Select Terms and Conditions as new page highlighted

  7. When done, click Save changes:
  8. TermsFeed WordPress Woocommerce: Advanced - Save changes button highlighted

You're done!

Want more?

Check our videos on YouTube channel and learn how to link pages on WordPress by using Menus and Widgets:

  • How to Link to a Terms and Conditions URL using Menus on WordPress
  • How to Link to a Terms and Conditions URL using Widgets on WordPress

How to Add "I Agree to Terms and Conditions" Checkbox on WooCommerce Checkout Page

By linking to your full Terms and Conditions and including an "I Agree" checkbox, you make sure that everyone buying something from your site agrees to yourTerms and Conditions. That gives you great protection if someone comes back with complaints or violates the agreement.

TermsFeed WP.com Woocommerce: Checkout page - I agree to the Terms and Conditions checkbox highlighted

To do this, just follow the steps below:

  1. Start by navigating to your WordPress to Appearance and select Customize:
  2. TermsFeed WordPress WooCommerce: Appearance - Customize option highlighted

  3. When the customizing box opens, choose WooCommerce:
  4. TermsFeed WordPress Woocommerce: WooCommerce Customizing blocks with WooCommerce block highlighted

  5. Next, select Checkout to modify your customer's experience at checkout:
  6. TermsFeed WordPress WooCommerce: WooCommerce Customizing - Checkout option highlighted

  7. Under the Terms and Conditions page, select the the name of the page you created:
  8. TermsFeed WordPress WooCommerce checkout section with Terms and Conditions page options highlighted

  9. Once you add a page here as your Terms and Conditions agreement, WooCommerce will add a checkbox and text that links to the page. If you'd like to edit that text, you can edit it under Terms and Conditions and customize it for yourself.
  10. TermsFeed WordPress Woocommerce: Customizing - Checkout - Terms and Conditions checkbox text changed highlighted

  11. When done, click Save Changes:
  12. TermsFeed Wordpress Woocommerce: Customizing - Checkout - Save changes button highlighted

You're done!

Want more?

Check our videos on YouTube channel and learn how to link pages on WordPress by using Menus and Widgets:

  • How to Link to a Terms and Conditions URL using Menus on WordPress
  • How to Link to a Terms and Conditions URL using Widgets on WordPress

While it isn't a legal requirement to have a Terms and Conditions agreement, there are a number of reasons why you should want one, and why your customers will want to see one on your WooCommerce site.

Help keep your customers informed while limiting your own liability and maintaining control over your platform by creating this legal agreement, adding it to your store and getting appropriate agreement.

If you're looking to add a Privacy Policy to your WooCommerce store, check out our feature article here for more detailed information, steps and guidance: Privacy Policy for WooCommerce.

Create Privacy Policy, Terms & Conditions and other legal agreements in a few minutes. Free to use, free to download.

Get started today ⇢

Chris Meabe

Chris Meabe

Legal writer at TermsFeed

This article is not a substitute for professional legal advice. This article does not create an attorney-client relationship, nor is it a solicitation to offer legal advice.