Articles: Return Policy (2)

How to Decline Refunds by Email

When a customer contacts you wanting a refund for a purchase, it can be an awkward experience. This becomes especially true if you cannot issue a refund due to...

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Sample Shipping Policy Template

Our Shipping Policy template will get you started with a Shipping Policy document. This template is free to download and use for your website or mobile app. A Shipping...

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Examples of No Return, No Refund Policies

You would be hard-pressed to find a brick and mortar storefront with no return policy. After all, if that kitchen mixer, oversized dress coat or computer monitor does not...

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How your Return Policy can affect customer retention

According to a study done by TrueShip, over 60% of customers review a Returns Policy before they make a purchasing decision. Cart abandonment is already a common problem for...

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Refund Policy for SaaS Apps

While most e-commerce and brick and mortar stores are legally required to have a refund or return policy in place, SaaS apps and other digital products are not. This...

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Legal agreements if you sell through a mobile app

When selling products (physical or digital) through a mobile app, there are special legal considerations you need to keep in mind. Remember that many mobile e-commerce stores are simply...

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