Articles: Return Policy (2)

"All Sales Final" Policy

There are retail situations where returns and refunds are not appropriate. Custom merchandise, clearance sales, and used products often fall under this list. It is possible to have an...

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Return and Refund Laws in the EU

The EU and its member states take consumer protection seriously. In the EU, you need a Return & Refund Policy that is not only in compliance with EU...

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Is the Refund & Return Policy a Legal Document?

Your Refund & Return Policy counts as a legal document for two reasons. First, the Return & Refund Policy outlines terms between you and your customers. Secondly, these terms are...

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Return and Refund Laws in the U.S.

While the U.S. does not have federal laws affecting returns and refunds, it's still a good idea to have a Return & Refund Policy. U.S. state laws do not...

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Time limits for Return & Refund Policy

Even if you run a successful e-commerce or retail business, there will be customers who are dissatisfied with their purchase. A Return and Refund Policy offers them a...

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How to Decline Refunds by Email

When a customer contacts you wanting a refund for a purchase, it can be an awkward experience. This becomes especially true if you cannot issue a refund due to...

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